User Requirements Specifications (URS).

Typical content would include:

  • Purpose of the document and overview of the project or system.

  • Clearly defined scope boundaries of the project or system with inclusions and exclusion.

  • Identification of the regulatory requirements the system must comply with (e.g., cGMP, cGLP, OGTR, DAFF, etc.).

  • Description of specific requirements with input from end-users such as production, quality control, and regulatory affairs.

  • Description of the desired functions of the project and how it should perform under various conditions.

  • Criteria for the project’s performance, including accuracy, reliability, and speed and requirements for data integrity and security.

  • Standards for product quality and compliance with industry regulations and the requirements for record-keeping.

  • Interaction with other systems or equipment and compatibility requirements.

  • Specification of training needs for personnel who will be using the project.

  • Requirements for ongoing maintenance and support of the system with procedures for troubleshooting and issue resolution.

  • Criteria and procedures for system validation and verification with protocols for testing and acceptance criteria.

  • Procedures for handling changes to the project and the documentation requirements for change requests.